Once you have logged in, you’ll be directed to a simple Customer Center Dashboard with the following options:
- Make a Payment: click here to make a payment to open invoices
- Set Preferences: there are a few preference options to update time zone, number or download formats, etc.
- Change Email or Change Password: click here to update your email or password
If you do not currently have access to the OPIS Customer Center but would like to sign up, please fill out this form.
Please Note the Following Rules When Making a Payment:
- OPIS does not allow a partial payment or overpayment via the Customer Center. Referencing each invoice line, the Amount Due and Payment Amt must match.
- The payment will be applied to the oldest invoice(s) first.
- If an open credit exists under your account, you can apply a credit against an open invoice.
- Customers may apply a credit in full to partially pay an invoice or apply part of a credit to pay an invoice in full.
To Make a Payment:
- Upon clicking the ‘Make a Payment’ link, you will be directed to the Payment form which contains the customer name, open balance, list of open invoices and credits, and any credit cards on file.
- Select the invoice(s) you wish to pay. The Payment Amount field will display the Total Amount being applied or charged.
- If there is an existing credit card on file, it will default as the preferred payment method. To pay with a different credit card, select -New- from the “Card on File” drop-down list.
- To save and process the payment, choose one of the following options:
- Submit
- Submit & Print (to print a PDF of the payment confirmation)
- Submit & Email (to email a PDF of the payment confirmation)
- After clicking Submit, the system will require the user to confirm the amount being charged.
- Click OK to confirm or Cancel to return to the previous page.
- Upon clicking OK, you should receive confirmation that the credit card was charged successfully, along with a confirmation number.
- In the event that your credit card is declined, please try to re-enter the credit card information and/or contact your credit card merchant for more information.
To contact the OPIS Billing team, please call us at 888-301-2645 or send us an email at centralbilling@opisnet.com. We look forward to assisting you!