Category: Troubleshooting

Sometimes, important emails may not reach your inbox due to various reasons, including client spam filters or company email rules.  This article should help you troubleshoot and resolve issues related to missing emails.  Check Your Spam or Junk Folder Start by checking your email client’s spam or junk folder. Legitimate emails may sometimes end up […]

We are (and always have been) wrapping alerts with a single line-break around 80 characters before queuing them for delivery. Most e-mail clients, such as Outlook, undo this wrapping by default by removing single line breaks when displaying plain text messages. Please have your IT folks look into the settings on your side to see […]