Category: General Information

To make sure you receive emails from OPIS, you should add opisnet.com to your list of safe senders. “Whitelist” the entire domain name to make sure our emails go to your inbox. This is how you whitelist emails in Hotmail Live, Windows Live and MSN. 1. Open your preferred browser and navigate to https://outlook.live.com 2. […]

To prevent conference-related messages from going into the junk or spam folder of your email, please note and add the following email addresses, domains, and IP addresses to your safe sender list:

To ensure the security of your FTP site, OPIS utilizes a password management service called Passpack to send your credentials. You should have received two different emails: 1st Email: From an OPIS Customer Service representative with information on how to access your password. 2nd Email: From noreply@passpack.com that someone has sent you some passwords. Please keep in mind […]

To prevent messages from being moved to the junk or spam folder of your email, please note and add the following information to your safe sender list:

Your public IP address will be required when setting up SFTP or for whitelisting purposes. To find your public IP address, please follow the instructions below, which cover Windows, Mac, Unix, and Linux environments. The command line instructions will be useful to those who use an Operating system without a graphical interface or a browser. […]

Compatibility View can be enabled on a case-by-case basis for any website that is not displaying properly. Use the steps below to add a website to the Compatibility View manager. 1. Open the problem site in Internet Explorer. 2. Click the Options gear in the top right of the window. 3. Click Compatibility View settings from the drop-down menu. 4. […]

If you’re using Google Chrome and encountering issues or error messages while downloading a file, please know that Google is aware of this problem. Please refer to this set of instructions posted in Google’s Product Support Forum to unblock file downloads in Chrome.

If you find that some senders’ messages continue to be mislabeled as junk or spam, you can prevent this by adding their email addresses to your Contacts List or Safe Senders List.